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I’m really impressed by the customer service they made everything go. Smoothly answered all my questions. I would recommend this company if you’re looking for a good product and great customer service.
The Navee ut5 Max is so great. It is my first time to buy the scooter, and it is so amazing. I couldnt resist to have a ride on it everyday. The performance is great and the speed is so cool.
I’ve been using the NAVEE ST3 Pro for a week now, and it’s been a good experience for commuting in Corvallis during the fall.
• Performance: The power is very impressive, and the battery life remains reliable in temperatures below 10°C.
• Stability: The suspension system is excellent. It feels very stable even on wet surfaces, when riding over fallen leaves or uneven asphalt.
• Suggestion: It would be a great improvement if the app added a feature to set a charge percentage limit to help preserve battery health.
• Accessories: Just a heads-up to other riders: the handlebar is a bit thick, and there is limited space. Be sure to check the compatibility for accessories before purchasing.
Overall, a highly recommended, comfortable scooter for city commuting!
I found the UT5 Pro scooter to be excellent, but I still prefer the XT5 Pro; I find the XT5 more comfortable to ride, even though its suspension is quite noisy. The UT5 has handlebars that are positioned too high and too far back, which causes discomfort. I also own a Segway ZT3, and the height of its steering column—and how far forward it’s positioned—makes for a much more comfortable daily riding experience. As for the design—well, I won’t even bother comparing the NAVEE to any of its competitors; it’s not for nothing that I own two of them! I’m very satisfied with the high-end scooters I have. One piece of feedback, though: please improve the plastic trim—the material used is of very poor quality. It’s a silly place to cut costs on an otherwise premium product. On my XT5, all the trim pieces near the wheels have already broken; I had to glue them all back together using a two-part epoxy, which is really disappointing for a brand like this. I’m not complaining about the scooters themselves—they are spectacular—this is just the opinion of someone who is a big fan of the brand. By the way, I’m originally from Brazil but currently live in Ohio; NAVEE is very well-regarded here, and scooters have become a huge trend. Don’t wait too long to expand—several other major brands are already well-established in the country.
Hi Vagner, thank you so much for your continued support and valuable feedback! We’re delighted to hear that you enjoy our scooters. We’ll share your suggestions regarding riding comfort and plastic trim quality with our product team for future improvements. NAVEE will continue to grow and innovate to bring you even better products and riding experiences. We truly appreciate having passionate customers like you!
...but Fedex had a delivery with a required signature window on Friday 10a-2p. Then switched it to Saturday after that window passed on Friday, then at 3 pm on Saturday swapped to Sunday (same window). Now I'm sitting here at 2053 on Sunday night and it says it's still on the way and they're looking for a new delivery date.
I've missed with and had to miss out on activities and errands I needed to do this weekend because I needed to be here for signature with no way to get the signature requirement dropped.
Hi Angela, we sincerely apologize for the delivery delays and the inconvenience they caused to your weekend plans. We see that the tracking status shows your package has been delivered. If you’re still experiencing any issues with your delivery, please feel free to contact our customer service team, and we’ll be happy to assist you.
