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looking forward to having this excellent product
battery shiould be longer
Hi there! Thanks for your feedback. We're glad you like the scooter. We'll take your suggestion about the battery into consideration for future improvements. Enjoy your ride!
Strap broke the second time I took it out on the course. I reached out to customer support and they said without a proper receipt they would not warranty part. Granted I purchased two from their website directly. ( I did bit anticipate anything breaking the first week so I ended up earning the email order with receipt) Customer service support is horrible. Would not recommend
Hi there, we’re sorry for the inconvenience. We’ve already arranged a complimentary replacement strap for you, and it was shipped on October 20. Thank you for your patience and understanding!
Great scooter for me. I am a senior and love hopping on and riding around.
I have had three in just the last few months . I have had to send them back for repairs . They send back and it works for a while then stops. The third stopped working and will not power up. I have e mailed , no response. I have called and get the message no one available. They then tried to say they sent me two and I did not return them. However I sent them back to the Texas address the label they sent me.
More than frustrated with the cart. I enjoy the cart when working but it never works more than 5 or. 6 rounds with out issues.
Replacement carts appear to be used carts when they. Arrive
Hi Jim, we sincerely apologize for the repeated issues and frustration you’ve experienced. Your repair shipment is currently in transit. Thank you for your patience, and we’re sorry for the inconvenience caused.
